Our utmost priority is to offer top-notch products and exceptional customer service. We understand that occasionally, a product may not meet your expectations, and we want to ensure your absolute satisfaction. Rather than opting for returns, we encourage you to contact us for a full refund. Here’s why:

Our Dedication to Sustainability: We are deeply committed to minimizing our environmental impact, and returns play a significant role in achieving this goal. Each return results in a carbon footprint, contributing to overall carbon emissions. By avoiding unnecessary returns, we can actively reduce our ecological footprint and work towards a more sustainable future.

Eligibility for a Full Refund: To be eligible for a full refund, kindly follow these straightforward steps:

Contact Us: Initiate the refund process by reaching out to our customer care team at support@anangelfashion.com or by visiting our “Contact Us” page. Please provide us with your order details and a brief explanation of why you are requesting a refund. Please note that this refund policy is only applicable if you contact us within 10 days of receiving your order.

Submit a Picture: To support our sustainability efforts and streamline the refund process, we kindly request that you provide a clear picture of the item you wish to refund. This helps us assess the product’s condition and determine the most appropriate course of action.

Option to Keep or Donate the Item: Once your refund request is approved, you have the flexibility to decide whether you wish to keep the item or donate it. Our commitment to reducing waste and giving back to our communities allows you to choose what suits you best. You can either keep the item for your own use or opt to donate it to a local charity or organization of your preference.

Refund Processing: Upon receiving your refund request and the picture of the item, we will promptly assess the situation. If everything meets our refund criteria, we will initiate the refund process. The refund will be issued to your original payment method, and you will receive a confirmation email once the refund has been processed.

Please note that the refund may take a few business days to reflect in your account, depending on your financial institution.

Customer Satisfaction: Your satisfaction is of utmost importance to us. Should you have any further inquiries or concerns about our refund policy, feel free to contact our dedicated customer care team. We are here to assist you and ensure your shopping experience with Anangel Fashion is nothing short of positive.

Thank you for your understanding and cooperation in joining hands with us to build a more sustainable future.

Sincerely,